Sub-processors
Altacee engages the third-party sub-processors listed below to deliver its services. All sub-processors are bound by data processing agreements and, where required, Standard Contractual Clauses. Customers receive 30 days' advance notice of any new sub-processor addition, with the right to object as described in the DPA.
Last updated: April 12, 2026
| Provider | Purpose | Region | Active since |
|---|---|---|---|
| Amazon Web Services (AWS) | Primary cloud infrastructure — compute, storage, managed databases, and networking across all product regions. | US, EU (Ireland & Frankfurt), India (Mumbai), Singapore | 2022 |
| Cloudflare | CDN, DDoS mitigation, edge caching, and DNS. No personal data is stored at the edge beyond transient request headers. | Global (anycast) | 2023 |
| Stripe | Payment processing and subscription billing. Altacee does not store full card numbers; Stripe handles PCI-DSS scope. | United States | 2022 |
| Sentry | Application error monitoring and performance tracing. Events may include stack traces and request metadata; PII scrubbing rules are applied before ingestion. | United States | 2023 |
| Twilio | Optional SMS gateway for tenants who enable the SMS channel. Only activated per-tenant on explicit configuration. | United States (with regional routing per destination country) | 2024 |
Sub-processor change notifications
We notify customers of new or changed sub-processors via email to the DPA contact on your account at least 30 days before the change takes effect. To update your DPA contact or to object to a sub-processor, email [email protected].