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Documentation

Docs

Guides, recipes, and reference for the Altacee platform. Find quickstarts, deep-dive concepts, and per-feature setup instructions below.

Quickstart

Get your first event flowing and your first journey live in under 30 minutes.

Concepts

The data model, event schema, identity graph, and journey state machine explained.

Channels setup

Configure email, SMS, WhatsApp, push, RCS, and the remaining channels step by step.

Journeys

Canvas reference, node types, branching logic, experiment configuration, and goal tracking.

AI agents

Policy configuration, audit log access, escalation triggers, and conversational agent setup.

Identity & merge

How Altacee resolves anonymous to known profiles and merges duplicate records.

Webhooks

Outbound webhook configuration, payload schema, signing verification, and retry behaviour.

API authentication

Bearer tokens, scoped API keys, rotation, and IP allowlist configuration.

Compliance

Consent management, suppression propagation, data residency options, and audit log export.

Docs are moving to docs.altacee.com

The full Altacee documentation is migrating to docs.altacee.com (powered by Mintlify). The links above will redirect there once migration is complete. In the meantime, contact [email protected] for direct help with any platform question. Enterprise customers with a dedicated CSM can also reach out directly through their shared Slack channel.

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Altacee

The marketing operating system. One platform for audience, journeys, channels, content, analytics, deliverability, and compliance.

[email protected]altacee.com

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